Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–4 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping speed.
Estimated delivery times:
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Standard Shipping: 7–14 business days
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Express Shipping: 3–7 business days
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International Shipping: 10–21 business days
Please note: Delivery times may vary depending on your location, customs processing, or carrier delays.
Order Tracking
Once your order ships, you’ll receive a tracking link via email. Please allow up to 48 hours for tracking updates to appear.
Customs & Duties
For international orders, customs fees, import taxes, and duties may apply and are the responsibility of the customer. Good Purchase is not responsible for delays caused by customs clearance.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us immediately at [goodpurchaseco@outlook.com]with your order number and details. We’ll work with the carrier to resolve the issue as quickly as possible.
Incorrect Address
Please double-check your shipping address before placing an order. Good Purchase is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Returns & Exchanges
For information on returns or exchanges, please refer to our [Return Policy].